DAYONEstreetboarding Terms and Conditions Access and use of our Web site, together with the sale and the purchase of products from the site, are governed by the terms and conditions set out below. By using the site you agree to accept the following terms and conditions. If you do not wish to accept these terms and conditions, you may choose not to use this site or contact us to ask for further information. A contract between Day One Brand and the customer will exist once an order has been accepted and dispatched. Disclaimer To the fullest extent permitted at law, dayonebrand.com is providing this Web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this Web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, dayonebrand.com does not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither dayonebrand.com nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, dayonebrand.com does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of dayonebrand.com, its affiliates, directors, employees or other representatives. Our catalogue and Web site images, descriptions and colours are subject to change and are for illustration only. In the event of a particular colour or variation not being available we will make every attempt to find a suitable alternative. Fulfilment Due to the nature of our business, stock availability can not be guaranteed. If your goods are in stock the order will be shipped in order to reach you within 5 working days. Once you have placed an order with dayonebrand.com an e-mail will be sent to you confirming your order details. A second e-mail will be sent once your order has been dispatched. It is important that you give us a valid e-mail address so you can receive these e-mails. Cancellation of orders Unfortunately, given the nature of electronic commerce, it is not possible to cancel an order placed on the Web site. If you are unhappy with your goods once they arrived you are entitled to returns for goods for a refund or replacement. Please check the order confirmation screen carefully before completing your order. Payment and Security We accept payments via PayPal. Pay Pal ensure that any card details sent by you are encrypted and held securely. No one else, including us, has access to your credit card details. Delivery Orders are shipped to reach the customer within 5 working days.. If you want to track the status of your order you can contact our Customer Services Team on 07732441105 or email us at dayonebrand@mac.com Pricing Prices displayed on the Web site are inclusive of VAT, Returns Policy IMPORTANT please ensure that you write your order number or postcode on the returns letter, without this we will not know who has returned the item and it will not be processed. Your returns letter must then be returned with the goods to the address provided. We would suggest that you keep a note of your order number in case you need to contact us regarding your return. Non-faulty items must be sent back in their original unused condition within 14 days of the invoice date. Once received, we will offer an exchange or a full refund if required.. You will be required to pay postage when returning your exchange items to us. Faulty items are dealt with individually. Goods are guaranteed against manufacturing defects and all will have to be inspected by us and some by the manufacturer before we can accept them as faulty. Please return your goods to us - once we are satisfied the goods are faulty we will offer a FREE repair, replacement, exchange or refund. Privacy policy dayonebrand.com are dedicated to protecting your privacy. When you place an order with dayonebrand.com you will need to supply us with your name, billing address, shipping address, phone number, e-mail address.  In addition you will be able choose to opt in to receiving further catalogues and other dayonebrand.com promotional material, e-mail newsletters and special offers from dayonebrand.com partner companies. If at any time you no longer want to continue receiving material from dayonebrand.com, please email dayonebrand@mac.com. dayonebrand.com will not disclose your details to any third party without your permission. In order to improve customer service and ease of Web site use we will observe customer traffic patterns, purchase data and Web site use. dayonebrand.com abide by the Data Protection Act 1998. This  Security We use the Pay Pal method for all of our transactions.  Therefore all transactions are secure under Pay Pal’s  terms of use and security systems.  For more info visit: www.paypal.co.uk mailto:dayonebrand@mac.commailto:dayonebrand@mac.comhttp://www.paypal.co.ukshapeimage_1_link_0shapeimage_1_link_1shapeimage_1_link_2